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My Virtual Assistant Limited



Adding In Extra Help By Hiring A Virtual Assistant 0

Posted on May 13, 2022 by Justine Curtis - My Virtual Assistant

Need an extra pair of hands but can’t justify the expense or don’t want to take the risk of hiring in a new employee? Ever considered outsourcing those tasks to an experienced and professional virtual assistant?

Whether you are a solo entrepreneur, a small business or a large corporation, the question often arises, should you hire a virtual assistant? In this uncertain financial climate, you don’t want the commitment of taking on an employee, but you know that there are a large number of tasks that need to be done. Often these tasks are not a good use of your time, so they keep getting put to the bottom of the pile where they sit becoming more and more urgent. However, you know that working with a virtual assistant or virtual pa is a large leap into a new way of functioning for your business. If you are determining the best business moves, you may want to evaluate your reasons for getting involved with extra helping hands.

The most common reason for hiring a virtual assistant is that there is too much work to be done on the day-to-day running of the business that is taking you away from things that you should be doing.  The best way to evaluate whether or not your business could benefit from using a virtual assistant or not, is to take a look at what you are doing all day. Keep a record of everything you are doing during your working day, every day for a week, and see what it tells you. If you are spending time on administrative correspondence and not your vision, then a virtual assistant may be a good answer.  This is especially important if you have noticed that your business is beginning to grow or expand or you would like it to but you simply haven’t got enough hours in the day to make it happen.

Another factor to consider with a virtual assistant is the resources that you will need. If you don’t know how much work you will have, of if your workload is erratic, a virtual assistant is also better option because everything is more flexible. If you don’t have much work, and you have nothing to delegate, you can usually cancel your contract at fairly short notice and then unlike an employee you don’t need to pay them.

By hiring a virtual assistant, you will be helping yourself with both time and money. The simple thing to do is to evaluate your situation.  If you could use some help, but are not ready for the larger step of taking on an employee, or if your home is your office and you simply don’t have the space for an assistant, hiring a virtual assistant is the best option. This will ensure that you will get the best professional administration support, while saving time and money in the long run.

About the Author:

Justine Curtis is the director of My Virtual Assistant Limited which is currently expanding across the UK with a team of virtual assistant licensees and founder of the UK Association of Virtual Assistants (UKAVA) which offers free resources and information to its subscribers. Justine is the author of Setting Yourself Up As A Virtual Assistant and passes on the benefits of her vast experience of the VA role to aspiring and progressive virtual PAs .

Kashflow Accounting Software 0

Posted on May 06, 2022 by Justine Curtis - My Virtual Assistant

Your cash flow, and the effective management of it, is imperative to the financial health of your business. One of the first decisions you’ll make when starting out in any new business is what accounting software to use.

At My Virtual Assistant, we deal with many different customers, using varying systems and programmes to complete their basic book keeping. From basic spreadsheets, to complex systems such as Sage, we’ve seen it all. Our favourite has become Kashflow. It’s incredibly simple and designed specifically for small businesses.

Kashflow is an online system which has several overriding benefits, firstly your accounts are held online so you can access them from any computer with a browser (after entering your secure login details). This means several things; if your computer should crash you haven’t lost everything, you can give access to your virtual assistant or book keeper to enter information and you can give access to your accountant to compile their required information. As there is one live copy of the accounts, the changes are available instantly to all your team so you don’t have multiple out of date copies everywhere.

Secondly, as you pay a monthly subscription for Kashflow, rather than a large upfront software cost, it is easier to budget as a small monthly fee. Critically within this fee the software upgrades are included. Anyone who has purchased accountancy software in the past will know that purchasing upgrades is necessary when you have several people updating your accounts at different locations. Generally the software is not backwardly compatible so as soon as one person upgrades, you all have to and upgrades can be very costly.

What is more, you get to try before you buy. You don’t even have to give a credit card number that you might later forget to cancel should you decide to use an alternative program. Try it today completely free at: http://www.kashflow.co.uk

What Is Outsourcing and Why Should You Do It? 0

Posted on April 29, 2022 by Justine Curtis - My Virtual Assistant

Outsourcing is a term often used in business and it is gaining popularity on the Internet as millions of web site owners discover they do not have all the tools and skills necessary to handle each and every function necessary to the efficient running of their businesses.

Unlike having to recruit, interview, and take on an employee – and thus incur the tax and NI liability of a new employee, not to mention the additional costs incurred such as holiday pay, sick pay, maternity leave, etc – often savvy business owners turn to outside companies. Outsourcing services take on the tasks underlying a business leaving the owner more free time to pursue the front-end of his or her business.

Wikipedia states:

“Outsourcing” involves transferring or sharing management control and/or decision-making of a business function to an outside supplier, which involves a degree of two-way information exchange, coordination and trust between the outsourcer and its client.”

Outsourcing, therefore, becomes an integrated part of your business. The importance is to determine what should be outsourced, why it should be outsourced, and who will provide your outsourcing services.

How To Make Outsourcing Work

To make any outsourcing relationship work effectively, the business owner must be able to step back and make an honest evaluation of his or her talents. We are not all created equal. We all have different strengths. One thing is certain; to ensure business success a business owner must cultivate the ability to delegate responsibility through the use of outsourcing. That’s how a well-run, profit-pulling online business accomplishes its goals.

Today’s businesses – large and small – gain immense benefits by finding other companies outside their own arena who possess the technological know how to analyse, plan, and implement target objectives.

In the case of the smaller business owner finding an outsourcing service to handle tasks such as marketing, diary management, bookkeeping, and word processing is one such effective strategic move.

Choosing the Right Outsourcing Company

As a small business owner it is easy to become frozen in place trying to keep up with all the day-to-day tasks associated with running your business. You cant possibly be proficient in every skill required to effectively run your business so lot of time can be taken up with trying to perform even the “smallest” of tasks. Trying to learn how to do everything can literally take hours of your week away from you. Hours better spent on developing relationships with your prospects or clients, updating your web site content, creating new products, and just being there to respond to new enquiries. Unless you are willing to give up some control, the grind of trying to do everything in your business too often takes priority over the human approach to being there for your customers.

When looking for a company to outsource to, pick up a phone and call or send email enquiries to those that appear to have the skill set you require. Make sure your questions are addressed intelligently and at a level of understanding that you feel most comfortable with. Look for a company that is interested in what goals you are trying to achieve by outsourcing and how you like to work. The conversation should be an effective two-way open communication and you should come away with a feeling of trust and confidence. By weeding out any company that is vague in their explanations of how they can achieve what you want them to do and you should easily find the best company to work with for your business needs.

In Summary

Don’t try to do everything yourself. You may have many fine strong points, but running your business single-handily should not be one of them. Learn when and delegating responsibility can actually make your business grow by leaps and bounds. Then find an outsourcing service you can work with – one with a complete understanding of your business and one that is proactive and willing to go the extra mile to make your business a success.

To start the outsourcing process, contact My Virtual Assistant today.

Writing Effective Copy for your Website 0

Posted on April 22, 2022 by Justine Curtis - My Virtual Assistant

Initially writing the text copy for your website seems quite simple. You just tell them who you are, what you sell and how to contact you, right? Err, no actually.

Many business websites drone on and on about when they started, what their “mission statement” is, what technology they use, blah, blah, blah. I hate to be the one to tell you this, but nobody cares. All that prospects and customers care about is “What’s in it for me”.

So the very first thing you need to do is put yourself in the shoes of your potential customer. What problem do they have that they are looking for a solution to by searching around the internet? If they have arrived at your website as part of their search they will look for confirmation that they have come to the right place. What solutions are you providing that solves their problem?

If you were the customer, what questions would you want answers to before parting with your cash? Make sure you answer those questions in your copy.

If you are selling an intangible or unknown product or service, how have you displayed your credibility? Have you shown testimonials or feedback from previous customers, or can you show case studies where you have made a real tangible difference to a former client?

If you are selling information, how have you established to them that you are the expert that they should listen to? Do you have any samples of the type of information you provide such as free downloads of tips?

How easy is it to contact you? Is there a telephone number for enquires? Have you got a proper mail address on your website or just a PO Box? Do you have a guarantee that will allow them to purchase a product or service without reservation?

Lastly, give them a compelling reason to buy from you now. Or if your product or service has a longer sales cycle, get them on your list by offering something in exchange for their name and email address.

For help with writing effective sales copy, contact My Virtual Assistant today!

Virtual Assistant Jobs – General Administrative Assistant – Thank You and Follow-Up 2

Posted on February 01, 2012 by Justine Curtis - My Virtual Assistant

Virtual assistants can undertake a whole range of business support jobs. From basic administration through to web site marketing and online business management.

Have you thought about outsourcing your…

General Administrative Assistant – Thank You and Follow-Up

Many businesses send notes or make phone calls to recent purchasers. It’s a great way to say “thank you” and also to answer any questions and proactively resolve potential problems. We can send thank you cards or make post-purchase calls to new customers or clients, creating a memorable personal touch that can help drive repeat business and build long-term business relationships.

For more ideas, download the free guide “25 Things You Can Delegate Today” at My Virtual Assistant

Effective Diary Management 0

Posted on January 27, 2012 by Justine Curtis - My Virtual Assistant

Do you ever forget birthdays or anniversaries or leave it far to late to purchase an appropriate gift? Ever miss the school play or sports day because you’ve double booked it with a work event you cant extricate yourself from so late in the day. Do you find yourself dashing from one end of town to the other to get to your next appointment, only to charge back to where you started from to get to the next one?

Do you think you might need to review how you handle your diary?

Do away with multiple calendars and dairies and use one diary for everything including business and personal appointments, birthdays, etc. An electronic diary works best because your virtual assistant can also update it so it is always current. You can access an electronic diary with any computer or if you are out and about using your mobile phone.

Why not give your virtual assistant instructions to alert you of any up coming birthdays or anniversaries so you have plenty of time to find an appropriate gift, or better still, let your virtual assistant research and purchase the perfect gift on your behalf and have it wrapped and delivered for you. Why not ask them to schedule your appointments for you so they can be effectively managed to save you time, stress and travel costs. While they are managing your diary, why not also ask you VA to arrange all the associated travel arrangements and hotel and restaurant bookings?

Now wouldn’t that make you feel a little less stressed and a lot more organised?

For more information about our services and how we can help you, don’t waste any more time, contact My Virtual Assistant today.

If you would like to use this Hints and Tips item you are free to do so providing that the following credit is included at the bottom of the text:

“Hints and Tips provided by Justine Curtis of http://www.my-va.com

Virtual Assistant Jobs – General Administrative Assistant – Gifts and Cards 0

Posted on January 25, 2012 by Justine Curtis - My Virtual Assistant

Virtual assistants can undertake a whole range of business support jobs. From basic administration through to web site marketing and online business management.

Have you thought about outsourcing your…

General Administrative Assistant – Gifts and Cards

Whether they’re our friends or our customers and clients, all of us want to remember important people at special times. Provide spending guidelines and other basic information, and we can track down and send the perfect gifts, send online cards, or mail pre-signed greeting cards to everyone on your list.

For more ideas, download the free guide “25 Things You Can Delegate Today” at My Virtual Assistant

Take A Note-Book Ms Jones 0

Posted on January 20, 2012 by Justine Curtis - My Virtual Assistant

Are you one of those people who wakes in the middle of the night in a cold sweat because you have just remembered something you simply must not forget to do tomorrow? Then when you wake you’ve forgotten it again.

Do you have your best ideas and come up with your best solutions to niggling problems when you have a bit of head space while you are commuting on a train or out for a stroll in the fresh air?

Do you suddenly remember a call you need to make only to forget again the next time you are sat by the telephone?

Get a notebook and carry it everywhere. A small, pocket sized one is all you need. Then when the thought hits you, you can write it down and relax, happy that the moment of enlightenment will not be forgotten. You can then forget about it until you are back at home or in your office where you can add what ever it was to your to-do list.

For more information about our services and how we can help you, don’t waste any more time, contact My Virtual Assistant today.

If you would like to use this Hints and Tips item you are free to do so providing that the following credit is included at the bottom of the text:

“Hints and Tips provided by Justine Curtis of http://www.my-va.com

Virtual Assistant Jobs – General Administrative Assistant – Reminder Calls 0

Posted on January 18, 2012 by Justine Curtis - My Virtual Assistant

Virtual assistants can undertake a whole range of business support jobs. From basic administration through to web site marketing and online business management.

Have you thought about outsourcing your…

General Administrative Assistant – Reminder Calls

Don’t want to miss an important meeting? Or want to be reminded about special events such as birthdays or anniversaries? We can serve as your personal reminder service, and can remind you of important meetings, appointments, or other information to ensure you never miss an important date or event.
For more ideas, download the free guide “25 Things You Can Delegate Today” at My Virtual Assistant

Making Your To Do List Less Overwhelming – Part 2 0

Posted on January 13, 2012 by Justine Curtis - My Virtual Assistant

The following morning, when you get to your desk, before you do anything and I mean anything, so that includes before collecting your email, making any calls, opening the post or making your first cup of coffee, do the first three things on your NOW List. No ifs, buts or excuses, just do them. When they are done schedule in the rest of the tasks in the NOW List for the rest of the day. If there is simply too much and you cant see how to get all of the NOW List tasks done in one day, revisit the list. See if some of it can be delegated. If you can’t delegate items on the list can you delegate something else that takes up your valuable time so you can clear some space. For example you can divert your calls to a call handling service, get your emails filtered and replied to by an email service. If you have no one to perform these tasks speak to My Virtual Assistant to see how we can help you.

As more To Do items occur to you throughout the day, add them to you Standby List. If you have time to do them at the end of the day great, if not you can relax in the knowledge that they are written down and will be re-evaluated again at the end of the day.

At the end of the day take your NOW List and Standby List and go through the process again. Transfer immediately any items from your NOW List onto a new NOW List for tomorrow. Then go through your Standby List and rank the items as before. Then add the 1′s to the new NOW List, the 2′s to the new Standby List and the 3′s to a new Delegate List. Simple but very, very effective.

I’d love to hear if you find this system useful and end up calmer and more organised as a result. So try it for a week and let me know how you get on.

For more information about our services and how we can help you, don’t waste any more time, contact My Virtual Assistant today.

If you would like to use this Hints and Tips item you are free to do so providing that the following credit is included at the bottom of the text:

“Hints and Tips provided by Justine Curtis of http://www.my-va.com“

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    • Adding In Extra Help By Hiring A Virtual Assistant 05/13/2022
      Need an extra pair of hands but can’t justify the expense or don’t want to take the risk of hiring in a new employee? Ever considered outsourcing those tasks to an experienced and professional virtual assistant? Whether you are a solo entrepreneur, a small business or a large corporation, the question often arises, should you […]
    • Kashflow Accounting Software 05/06/2022
      Your cash flow, and the effective management of it, is imperative to the financial health of your business. One of the first decisions you’ll make when starting out in any new business is what accounting software to use. At My Virtual Assistant, we deal with many different customers, using varying systems and programmes to complete […]
    • What Is Outsourcing and Why Should You Do It? 04/29/2022
      Outsourcing is a term often used in business and it is gaining popularity on the Internet as millions of web site owners discover they do not have all the tools and skills necessary to handle each and every function necessary to the efficient running of their businesses. Unlike having to recruit, interview, and take on […]
    • Writing Effective Copy for your Website 04/22/2022
      Initially writing the text copy for your website seems quite simple. You just tell them who you are, what you sell and how to contact you, right? Err, no actually. Many business websites drone on and on about when they started, what their “mission statement” is, what technology they use, blah, blah, blah. I hate […]
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